I switched from RCN to FIOS over the summer. I've been trying to get some information on why I can't get Comcast SportsNet HD for road games (or home games for that matter).
I'm told by Verizon that it's a contract issue, but it's not possible for a customer to talk to anyone with any authority. I called CSN and was told that Verizon had just declined to pick up the CSN HD feed.
Last week I emailed a Celtics executive who will look into it. I asked a Herald reporter to chase it down as well (he should ask FIOS endorser KG for a comment). If it doesn't get resolved I'm thinking that a PR campaign is the only way to go, perhaps with a courtesy notice to Verizon corporate public relations department. My Celtics seats are visible on TV, so I could always just have a "FIOS Hates Celtics Fans" sign or something.
This brings to mind the slogan from the fake Saturday Night Live commercial with Lily Tomlin:
We don't care. We don't have to care. We're the phone company.
Anyway, let's see if they get their act together for the Sunday 11/9 game at Detroit.