Crazy things happen. My former law firm overnighted some documents once. UPS got in touch with us and said they were shredded instead. How does that happen? Most likely, incredible human error, rather than maliciousness.
How do they go from shipping to shredding? That's insane!
Yep. I was a very low man on the totem poll at the time (2003), but it shocked all of us since we’d been busting ass to get our submission in on time. Luckily, we actually kept backups of our important documents.
Apparently, the Fox records were found:
“After an extensive search, we have found the contents of the package and are arranging for its return” to Carlson, UPS senior public relations manager Matthew O’Connor said in a statement to Business Insider. “UPS will always focus first on our customers, and will never stop working to solve issues and make things right. We work hard to ensure every package is delivered, including essential goods, precious family belongings, and critical health care.”
The announcement of the recovery came after Glenn Zaccara, UPS’s corporate media relations director, confirmed that Carlson had used the company to ship the materials before they were lost.
“The package was reported with missing contents as it moved within our network,” Zaccara said before they were located. “UPS is conducting an urgent investigation.”