I sent an email to rayv with my complaints. Got very little in the way of a response, however, they do claim that it will be fine from now on. We'll see. Read below:
Dear Chris,
Thank you for your request.
We're very sorry but due to the very high traffic, our site unexpectedly
crashed and has been resumed after an hour.
We hope to fix all for tonight.
Our deepest apologies.
NBA Support
Chris wrote:
> This is so god-[dang]ed ridiculous!!!
>
> I try to watch the celtics game just now and I can't get on for the first
> quarter because the software won't load the game (gets caught at loading
> screen). Then I can't watch the second quarter because the ilp website won't
> even load, then late in the 3rd quarter the whole server must have crashed
> and the website reported an error. Now I am trying to log on to watch the
> Cavs and the same Edited. Profanity and masked profanity are against forum rules and may result in discipline. is happening all over again!!!
>
> Get your act together! Why the hell should someone have to pay for this? The
> NBA should offer this quality of coverage for free.
>
> I also purchase the "HD" package which turns out to be a higher quality
> stream than the "HD" demo you had on the site when I purchased the package
> which played fine on my connection, and now the actual bandwidth is too high
> - it plays for no more than 2 seconds and then buffers for 5. Completely
> unwatchable and it cost me extra money!
>
> Please respond with evidence that you will fix this problem for the
> remainder of the playoffs.
>
> Thanks
> Chris